1 March 2011 Insurance

Total transparency

“I was fly-fishing with colleagues when I began to understand the true scale of the disaster. My colleagues and I immediately assembled in one of our cars to discuss how we should approach the incident. Very quickly, we began to comprehend the scale of the exposure that we had in Chile and the magnitude of the task that lay ahead of us. From that moment, it had our full attention. It is a very vivid memory in my mind.”

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