Crawford looks to develop and execute improvement strategies with new role

Crawford & Company, a claims management solutions company, has appointed an operations leader within its global client development team.

Yadranka Häschke (pictured) will be tasked to develop and execute best practices and continuous improvement strategies across the company. Reporting to Benedict Burke, chief client officer of global client development, Häschke will work closely with Crawford’s country presidents, chief client officers and business development teams.

Häschke will also fulfil a global key account management role, working closely with our global loss adjusting, TPA and platform teams and other stakeholders to ensure optimal performance and deliver a ‘ One Crawford’ solution to specified key corporate clients.

Häschke has held several roles at Crawford, most recently serving as client services & sales operations manager for Europe and the Middle East.

Burke said: “I am delighted to welcome Yadranka to her new role, in which she will be instrumental in developing and executing improvements in the way we operate and partner with our clients. Yadranka has accumulated a wealth of knowledge and experience of delivering high quality solutions throughout her career at Crawford and she will play a vital role in delivering the One Crawford solution.”

Häschke commented: “I am excited to have the opportunity to work with teams across the Crawford family to develop and implement best practices that will help drive continuous improvement in the client experience and delivery of the One Crawford solution.”

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