Zurich taps insider for key North America leadership role
Zurich Insurance Group has appointed Ann Chai (pictured) as new chief risk officer for Zurich North America North America.
Chai, who was head of finance for US middle market at Zurich, succeeds Colleen Zitt, who returned to Zurich North America’s finance team in the new role of vice president of end-to-end process controls.
In her most recent position, Chai was responsible for financial planning, metrics and reporting to ensure delivery of underwriting results and expense management. Prior to that, she was vice president & actuary for Zurich North America’s finance & actuarial team. She joined Zurich in 2010 after working in several actuarial roles in both finance and data.
As CRO, Chai is responsible for leading all aspects of Zurich North America’s risk function, including groupwide governance and risk management, developing and implementing risk policies and monitoring adherence and meeting North America regulatory requirements.
Chai will become a member of Zurich’s global leadership team, the risk management executive committee and Zurich North America’s executive committee.
She is based in Zurich North America’s Schaumburg, Illinois headquarters and will report directly to Zurich Group head of risk Peter Giger.
“With more than 20 years of financial and actuarial experience, and her proven leadership in U.S. Middle Market, Ann is the ideal person to lead the North America Risk function as we work to achieve our mission to embed a disciplined risk culture across the Zurich organisation,” said Giger.
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