Crawford & Company names UK chief client officer

Crawford & Company, a provider of claims management and outsourcing solutions to carriers, brokers and corporations, has appointed a new chief client officer, UK & Ireland.

Emma Parr has been promoted into the role and will join the UK leadership team, reporting to Lisa Bartlett, president, UK & Ireland. Parr will also work closely with Benedict Burke, chief client officer, Global Client Development, in respect of Crawford’s global clients.

Parr joined Crawford in January 2020 from AXA and was previously head of key clients at Crawford. In her new role, she will lead all employees involved in UK sales and account management functions. She will be responsible for delivering on the company’s “One Crawford” approach, providing clients with the full spectrum of Crawford’s innovative capabilities and comprehensive solutions. Her promotion is with immediate effect.

Lisa Bartlett, president, UK & Ireland, said: “Emma has played an important role in the past 12 months as we navigated the many challenges posed by the coronavirus crisis. Her strong focus on our client relationships during this difficult time has fostered trust and compelled clients to choose us.

“Her commitment to building empowered teams gives us the reach and agility to meet the changing needs of the industry. Emma has the expertise to build effective, cohesive teams for our clients while delivering on our purpose to restore and enhance lives, businesses and communities.”

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