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15 January 2019Insurance

Zurich, Mondelez case to test cyber insurance

Mondelez, the US food company that owns the Oreo and Cadbury brands, is suing Zurich Insurance for refusing to pay out on a $100 million claim for damage caused by the NotPetya cyber attack in what is seen as the first major legal dispute over how companies recover the costs of a cyber-attack.

The lawsuit, filed in Cook County Circuit Court in Illinois will have a big impact on cyber insurance, according to Deborah Chang, vice president of public policy at HackerOne, a vulnerability coordination and bug bounty platform that connects businesses with cybersecurity researchers.

Chang points out that the Mondelez case has much larger implications when it comes to evaluating cyber risk within an organization. No longer contained to cybersecurity teams, cyber insurance can now involve the chief financial officer’s office, general counsel, the board of directors, and others.

The NotPetya attack happened in the summer of 2017 and affected the computer systems of many companies across the globe, including pharmaceuticals company Merck and shipping group Maersk, causing billions of dollars of damage.

PCS Global Cyber estimates insured losses from NotPetya to be greater than $3 billion, with 90 percent of that attributable to silent cyber.

In the court papers Mondelez said it had been hit twice by NotPetya, with 1,700 of its servers and 24,000 laptops rendered “permanently dysfunctional”, according to a January 10 Financial Times article.

Mondelez made a claim for the costs on its property insurance policy that, it said, provided cover for “physical loss or damage to electronic data, programmes, or software, including physical loss or damage caused by the malicious introduction of a machine code or instruction”, the Financial Times noted. Zurich reportedly initially worked to adjust the claim in the usual way and at one point promised to make a $10 million interim payment. However, it later refused to pay, relying on an exclusion in the policy for “a hostile or warlike action” by a government or sovereign power or people acting for them, the Financial Times noted.

The attack has been blamed by Western states on Russian hackers attacking the Ukrainian government.

Chang commented: “No matter what the resolution of this lawsuit is, it is clear that the team responsible for the purchase of an insurance policy must now be hyperaware of cybersecurity risk. Specifically, how a cybersecurity breach, even if it is not as public and not as large as NotPetya, will be covered under a policy, what tools are in place to prevent loss from bad actors, what the threats are, how vulnerabilities are mediated, where the threats could be and most importantly, what tools need to be in place to prevent the breach. We encourage more cooperation and collaboration between all functions with an organization to the issue of cybersecurity and cyber risk”, she said.

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